Frequently Asked Questions
Everything you need to know about our premium washi tapes and stationery.
What is washi tape and how is it used?
Washi tape is a high-quality decorative masking tape made from traditional Japanese rice paper. It is durable, waterproof, and can be easily removed or repositioned without leaving a sticky residue, making it perfect for bullet journaling, scrapbooking, and home decor.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping times vary by location, but most international orders arrive within 7 to 14 business days. Free standard shipping is available on orders over a certain threshold.
Are your tapes eco-friendly?
Sustainability is important to us. Our washi tapes are made from natural fibers and use non-toxic adhesive, making them biodegradable and more environmentally friendly than traditional plastic tapes.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
Can I use washi tape on my walls?
Absolutely! Washi tape is a favorite for renters because it adheres well to smooth surfaces but can be peeled off without damaging paint or leaving marks, allowing for temporary wall art and patterns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.