Returns & Exchanges
At The Washi Tape Shop, we want you to love your creative supplies. If you are not completely satisfied with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the names of the items you wish to return to receive a return authorization.
Prepare the Package
Securely pack the unused washi tapes, stickers, or stationery in their original packaging to ensure they remain in pristine condition during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing